Privacy Policy

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Sydney Charter Bus Australia online is fully committed to protecting your privacy while interacting with content within this website. This website is a safe and a secure environment for adults and children. It is our usual practice to collect personal information directly from you for bookings, payments and charter bus services.

Personal Information

Sydney Charter Bus collects two types of information.

The first type is anonymous or non-personal information. For instance, we may collect information to tell us that fifty people viewed this Privacy Policy this week, but we do not know their details such as names, address or DOB. This is anonymous browsing. We analyse non-identifiable website traffic data to improve our online presence.
We may collect non-personal information from you such as browser type, operating system, and web pages visited to help us manage our website.
We use cookies and other internet technologies to manage our website and services. We do not use these technologies to collect or store personal information.
Our internet server logs the following information which is provided by your browser for statistical purposes only:

  • Type of browser (e.g. Internet Explorer, Firefox, Safari etc) & operating system (OS) you are using
  • Your Internet Service Provider (ISP) & top level domain name (e.g. .com, .gov, .au, .edu, .info, .org etc)
  • The address of any referring web site you found us from (e.g. Google, web directory or  previous web site you visited)
  • Your computers IP address (Internet Protocol)

All of this information is used by Sydney Charter Bus for statistical analyses or administration purposes only. No attempt will be made to identify users or their browsing activities, except where required by or under Australian law.

The second type of information that Sydney Charter Bus collects is personal information.
Sydney Charter Bus will collect personal information that lets us know the specifics of who you are such as your name, email address, phone number or postal address & credit card details but only when you provide it to us for purposes of bookings & services provided by Sydney Charter Bus Australia.
Certain personal information must be provided for booking purposes such as names, phone numbers and addresses along with business names and address for tax invoice purposes.
We use personal information you provide only for purposes consistent with the reason you provided it, or for a directly related purpose.
We collect personal information from you when:

  • You fill in an online booking
  • Deal with us over the telephone
  • Email us
  • Ask us to contact you after visiting our website
  • Have contact with us in person

Sydney Charter Bus will never share or disclose information to non-affiliated companies. We only share this information as part of an affiliated booking or subcontractor offload & the only information they receive is related to the booking.
We never sell or disclose your information to marketing companies or organisations. We are committed to protecting your personal information and maintaining your trust.

Marketing & your Privacy

From time to time we may use the personal information we collect from you to identify particular bus services which we believe may be of interest to you.

We may then contact you to let you know about these services and how they may benefit you. We will always give you a choice to opt out of receiving such information in the future.

Contact Us

For further information please contact us on (02) 9889-8080

or write to us at PO Box 6556 Nth Ryde, NSW 2113.

You may also email us at info@sydneycharterbus.com.au

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