COVID-19 Travel Updates for Private Transport in NSW

COVID-19

COVID-19 – #StaySafe

The safety of passengers and driver is our top priority at Sydney Charter Bus Pty Ltd and we all have to do our part during the Coronavirus pandemic.

Sydney Charter Bus is 100% committed to the safety of our office staff, drivers and passengers. As public transport services still have social distancing rules in place this is not the case for private transport such as charter bus and hire services. All our coaches and minibuses are sanitised prior to all services and drivers will always have access to a face mask and hand sanitiser but we do ask passengers to follow hygiene recommendations set out by NSW Health.

  • All minibuses and coaches will be sanitised before or after each service
  • Driver has a face mask to use at his/her own discretion
  • Driver to use hand sanitiser
  • Record keeping of passengers, seating allocation, rest stops and destinations.

The safety of passengers and driver is our top priority at Sydney Charter Bus Pty Ltd and we all have to do our part.

Although private charter bus service companies are not affected by social distancing regulations set out by NSW Government, we need to do our best to limit the spread of coronavirus in our community.

It is everyone’s responsibility to keep each other safe.

The NSW Government has said charter buses are not currently restricted under the COVID-19 Public Health Orders. However, it is strongly recommended that all passengers follow physical distancing on any private charter, tour or hire service. Sydney Charter Bus Pty Ltd strongly recommends upgrading your vehicle to accommodate physical distancing on all charters, tours and transfers for the safety of the community.

Seating

Seating

Physical Distance on the bus where possible
Hand Sanitiser

Hand Sanitiser

BYO hand sanitiser for your own peace of mind
Stay at Home

Stay at Home

Please do not travel if you feel unwell or have flu-like symptoms
Wash Hands

Wash Hands

It is good hygiene to wash your hands for at least 20 seconds at any opportunity on your journey.
Record Keeping

Record Keeping

Keep a record of all stops, locations, seat allocations and passengers (name and mobile number or email) for at least 28 days. Ensure these records have a date and time.
Sydney Charter Bus
Seat Allocation

Seat Allocation

All passengers are to remain seated at all times throughout the journey and to use the same seat for all legs of the service.
Face Mask

Face Mask

BYO Face Mask (you may choose not to do so)
Personal Items

Personal Items

Take all personal items and belongings with you when you exit the bus so there is no chance of sanitiser staining or spoiling your belongings.
Personal Checks

Personal Checks

Check your temperature before travelling
Baggage Handling

Baggage Handling

Drivers to wear disposable gloves when luggage and baggage handling.
COVIDSafe app

COVIDSafe app

Download & install COVIDSafe app. A tool that helps identify people exposed to coronavirus. This helps protect you, your friends and family.

The bus will be sanitised prior to your services even if no one uses the bus before your return so it is important that you take all your belongings so there is no chance of sanitiser staining or spoiling your belongings.

Please keep in mind that although there are no limitations (except the vehicle capacity) to the passenger numbers on private charter buses, there still may be limitations at the location you are travelling to. Please check current NSW Health laws prior to placing your booking to avoid disappointment on the day.

With the easing of restrictions in New South Wales for private charter buses, Sydney Charter Bus drivers and staff are continuing with a range of measures to avoid the spread of the coronavirus in our community.

Wellbeing of drivers & Passengers
  • Exclude drivers who are unwell from conducting charter bus and tour services. Sydney Charter Bus Pty Ltd will temperature check all drivers on a daily basis and look for signs of illness or flu-like symptoms.
  • Any drivers who have been in Victoria in the previous 14 days are encouraged to have a COVID-19 test every 7 days even if asymptomatic. They are not required to isolate whilst awaiting test results.
  • Any driver with symptoms will have a COVID-19 test and isolate immediately.
Physical Distancing on the Minibuses & Coaches
  • Drivers are to reduce contact with other passengers wherever possible while working.
  • Take steps to ensure drivers maintain physical distancing from other drivers at pick-up or destination sites where practical, including at meal breaks.
Hygiene, Cleaning and Baggage Handling
  • Drivers are to reduce contact with other passengers wherever possible while working.
  • Take steps to ensure drivers maintain physical distancing from other drivers at pick-up or destination sites where practical, including at meal breaks.
  • Drivers to wear disposable gloves when luggage and baggage handling.
Record Keeping (Passengers & Locations)
  • Keep a record or log of all stops, including work or rest stops, and close contacts (name and mobile number or email) for at least 28 days. Ensure these records have a date and time.
  • Keeping record of passenger seat allocation.
  • Making drivers and passengers aware of the COVIDSafe app and the benefits of the app to support contact tracing if required.
  • Cooperate with NSW Health if contacted in relation to a positive case of COVID-19 of a passenger or driver.
All minibuses and coaches are sanitised before each charter service
All drivers are self-temperature checked before shifts, are issued hand sanitiser and may choose to wear a face mask.
Although regulations have eased for physical distancing on private charter bus company services, we ask that passenger social distance on the bus where possible
Sydney Charter Bus will continue to update passenger safety regulations and policies according to NSW Health guidelines.

COVID-19 News & Updates

Latest News from Transport for NSW, Service NSW and NSW Health

27 August 2020

Community and private bus operators, including inter-regional and charter bus services

Long distance bus travel such as inter-regional bus services or charter buses (which includes buses hired for group travel and tour buses) are not currently restricted under the COVID-19 Public Health Orders. However, bus companies need to provide a safe environment for their customers and staff.

COVID Safe recommendations for passengers and bus operators

  • use physical distancing when travelling and seated on services.
  • anyone that is unwell or has COVID-19 symptoms should not travel.
  • take extra care around vulnerable people.
  • practise good hygiene.

Bus operators should also

  • provide hand sanitiser
  • clean surfaces thoroughly particularly all high contact areas such as doors, handles and toilets
  • maintain a record of customers and their seating allocation using a QR app or similar measure
  • have signage on board services to remind everyone of their responsibility to keep each other safe
  • Encourage passengers, drivers and staff to wear a face mask, particularly if physical distancing cannot be maintained.

Bus companies like other businesses should have a COVID-19 Safety Plan that addresses how they will protect their staff and customers.

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