Each month we hear from happy and satisfied customers regarding our charter bus services. Although most times it's a friendly "Thank you for the service, everything went as expected" email or phone call but sometimes customers take the time to write in and provide feedback from personal experience.
In this day and age where no news is good news and no time for compliments; it’s always nice to hear some feedback, where someone takes the time to let us know the experience was positive.
Thank you to everyone that writes in to say “Thank you!”
Personal thanks from me and from all the Victorian guys you looked after over this past weekend. You were absolutely fantastic - obliging, thoughtful and very accommodating to all our needs.
Definitely the best 'transport person' we have dealt with.
Pencil us in for around the same time next year as we will most certainly be using your services - particularly you if possible - again.
Peter Hart - Victoria Golf Club
Dear SCBA, a big thank you for providing an efficient shuttle bus service for our wedding at Bradleys Head last month, sorry I could not write sooner as was on my honeymoon. All the information you provided to us was exactly as you said it would be. The website information was super helpful and our guests had no complaints. All recommendations made by your company were fantastic and ran like clockwork. I would recommend you to anyone getting married and needing a bus and especially at Bradleys Head Amphitheatre.
Tom & Kate's Wedding
On behalf of Jillian and I, we just wanted to say thank you for the use of your shuttle buses on our wedding day (Saturday 29 September). Thank you for being so easy to work with in the lead up to the wedding! Your responsiveness and flexibility was definitely appreciated from our end. Also, please pass on our thanks to Shaz (spelling?) for being so cheerful and helpful, as well as to Craig for being such a friendly driver. We and our families are very thankful that they made the day more convenient for us!
All the best.
Martin and Jillian
Thanks for the buses for our wedding at Bradleys Head. All went well, the shuttle service was perfect and all instructions from your website were accurate. We will reccomend you.
David & Chaitali's Wedding
I would like to offer a quick feedback about my bus tour on the 7th of July. My family and I are beyond pleased with the bus’s condition and amenities. We are also even more pleased and thankful for our bus driver - Chris. He was very helpful, polite, friendly and very, very nice. We were all very thankful for a bus driver like him who offered us so much help willingly and very patient to all our requests and needs. Thank you and Kudos to your team and Chris! We had a great time!
Yap Hui Yi
Hi guys, just wanted to let you know that the event was success and the transport you provided was fantastic. James and Christos did a wonderful job under such tight schedules and had no complaints regarding your bus services. We will call on you again. Thanks.
just wanted to say how impressed we were with Sydney Charter Bus. We hired the bus for a full day excursion on Saturday 8 September. Michael, our driver was just fantastic. He knew exactly where he was going, he was so obliging and helpful. The service was exceptional and it really did make our day. As a bunch of people from the country, we were so glad we had Michael navigating his way around the city – we simply could not have done all that we did without him. It was a pleasure to deal with your company – I will be recommending you to everyone!
Ali McLean - Booligal Public School
Hi Sydney Charter Bus, It has been a pleasure working with you this year. Keep up with your super efficiency!! Definitely made our jobs easier with all the prompt and early arrivals and friendly drivers.
Have a fabulous Christmas and New Year. All the best.
Hi, I hope you are well. Rowena and I returned from our honeymoon last week which was very relaxing thank you. Apologies for the delay in writing to you but we both wanted to express to you our appreciation and gratitude for all your efforts and contribution to our wedding day. The bus was perfectly organised and we have had nothing but good reports from the guests of their experience. We are both very thankful of your assistance and would recommend you unconditionally. Many thanks,
Rowena & Richard
All feedback was of a positive nature and all were happy with the driver and the service provided. Also like to note that we are more than happy with the fact that your company was so flexible in allowing all the changes we had made since the initial booking. Feedback from the passengers was positive: "We had a very smooth day. The driver turned up for our first pick up on time. He was very obliging with our impromptu directions and requests. We ran on time. We didn’t have any difficulty maneuvering or parking. The microphone provided was good. The driver delivered the water back to the office after dropping us at our final destination. We had a great day."
Kate N - Heritage Architect
Just wanted to give you some positive feedback about our experience with you last week on Wednesday. Firstly, I would like to say a big thank-you to Nathan (Driver from the airport) for his extreme patience and helping to get everyone on the bus! Due to the weather, some of the flights were delayed and things did not go as smoothly as planned, however the staff have conveyed to me how good Nathan was. He got out of the bus and went into the airport & rounded everyone up and communicated with me back at the office. We were all impressed, he helped make a stressful situation easier which is great.