Yacht Charter and Hire Services for Every Occasion

Dining Recommendation Policy

This policy outlines the position of Sydney Charter Bus Pty Ltd regarding restaurant recommendations, reservations, and dining arrangements associated with charter and tour services. The Company adopts a strict non-recommendation stance to manage liability exposure, maintain commercial neutrality, and protect operational scheduling obligations under the Heavy Vehicle National Law (HVNL). All dining arrangements — including venue selection, reservations, dietary management, and coach access — remain the sole responsibility of the client or event organiser. This policy sets out the rationale, client obligations, Company limitations, and the recommended best practice approach for managing dining stops as part of any charter itinerary.

Excess Luggage Policy

Sydney Charter Bus Pty Ltd operates under strict vehicle weight limits, luggage bay capacities, and Heavy Vehicle National Law (HVNL) compliance obligations. This Excess Luggage Policy forms part of the Company’s Conditions of Carriage and applies to all charter, tour, school, corporate, airport transfer and private hire services. It sets out the hirer’s responsibility to declare all luggage at the time of booking, the consequences of undeclared excess items, examples of oversized and non-standard luggage, driver manual handling limits under the Work Health & Safety Act 2011 (NSW), the Company’s right to refuse carriage, and the limitation of liability for costs arising from inaccurate luggage declarations.

Disability & Accessibility Transport Policy

Disability & Accessibility Policy

Sydney Charter Bus Pty Ltd operates as a private charter transport provider in New South Wales. This Disability & Accessibility Transport Policy sets out the Company’s position in relation to passengers with disabilities, mobility aids, and wheelchair requirements — including the legislative framework under the Disability Discrimination Act 1992 (Cth) and the Disability Standards for Accessible Public Transport 2002 (Cth), why the fleet does not include wheelchair-accessible vehicles, which mobility aids can be accommodated and under what conditions, the mandatory passenger requirements, and the Company’s non-discrimination statement consistent with the concept of unjustifiable hardship.

Driver Commentary & Tour Guide Policy

At Sydney Charter Bus Australia, our drivers are transport professionals — and their sole focus while operating a vehicle is getting every passenger to their destination safely. This policy sets out why drivers are prohibited from providing live tour commentary on any service, what the legal and compliance obligations are under the Work Health & Safety Act 2011 (NSW), the Heavy Vehicle National Law, and Chain of Responsibility provisions, and how clients can arrange professional tour guides or approved audio alternatives for sightseeing, school excursion, corporate, and regional charter services across Sydney and NSW.

Flight Delays Policy

Flight delays are an unavoidable reality of air travel, and managing their impact on ground transport requires clear protocols, defined responsibilities, and proactive communication. Sydney Charter Bus Australia’s Flight Delays Policy sets out exactly how inbound airport transfers are handled at Sydney Airport’s domestic (T2/T3) and international (T1) terminals — including the standard waiting periods included in every quote, the full Sydney Airport commercial vehicle parking rate schedule effective 1 July 2025, procedures for multi-flight group pickups, decision-point thresholds for extended delays, and the responsibilities of the hirer in monitoring flights and coordinating contingency arrangements.

Vehicle Allocation Policy

Vehicle Allocation Policy Passenger Numbers, Vehicle Assignment & Service Compliance Issued by Sydney Charter Bus Pty Ltd | ABN: 44 134 888 912 Trading as Sydney Charter Bus Australia (SCBA) Accreditation NSW Accreditation No. 39461 — Transport for NSW Policy applies to All charter, hire, transfer, tour, and event transport bookings Review Current version 6.1— [...]

Company Policies

View Sydney Charter Bus Australia’s company policies, including safety management, passenger guidelines, cancellations, fatigue management and compliance under NSW Bus Operator Accreditation Scheme (BOAS). Transparent, compliant and customer-focused charter bus and coach hire in Sydney.

School Terms and Conditions

School Terms & Conditions of Charter & Hire Sydney Charter Bus Pty Ltd | Trading as Sydney Charter Bus Australia Last Updated: 19 May 2026 | These School Terms & Conditions apply specifically to all school charter and hire services and are to be read in conjunction with our General Terms & Conditions of Charter [...]

Booking Process

How to book your charter bus or minibus with Sydney Charter Bus Australia — 5 easy steps from quote to service, with full payment, confirmation and FAQ details.

COVID-19

All NSW COVID-19 Public Health Orders were fully repealed on 30 November 2022 — this page sets out our current health, hygiene and biohazard standards, which apply to every service irrespective of pandemic conditions.

Category: Charter & Hire